For anyone who takes the commuter boat from Hingham, they will know who Woody is. Woody parks his canteen style truck on the sidewalk squarely between the parking lot and the dock. You can’t miss him. He serves breakfast sandwiches and coffee to folks who are headed to the city via Hingham Shipyard.
Here’s what I’ve noticed about Woody. He makes great eye contact with customers. His work pace fluctuates in intensity depending on the schedule. If you have 12 minutes until the next boat, he will ask you about the Bruins power play struggles as he fixes your coffee. If you have 2 minutes to the next boat he is extremely friendly, but he’s fuckin buzzing to get you on the boat in time. He gets it.
He remembers people’s names.
When you ask how he’s doing, he never says “hanging in there” or “I’m ok”. He always says great, or better. He knows that he is part of setting the tone for your day. He gets it.
Woody serves a group of people who come from an affluent town who could easily choose a nearby starbucks or panera, but he’s got a line everyday. I love these kinds of folks and hope that he’s got a pile of cash in the bank.